Bihar & Jharkhand | 31st January 2026
Bharti Airtel, one of India’s leading telecommunications service providers, has awarded a Certificate of Appreciation to Moksh Broadband Services LLP in recognition of its exceptional performance under the Jugalbandi KPI Achievement program.
The certificate acknowledges Moksh Broadband Services LLP’s consistent excellence in key operational parameters, including ODN SLA adherence, reduction in repeat issues, and efficient cut management, which have played a significant role in enhancing network reliability and customer experience across the region.
The recognition was jointly presented by Vinay Singh, LCO Head – Bihar & Jharkhand; Mahendra Arora, LCO Head – Jharkhand; and Rohan Phadke, CEO – Bihar & Jharkhand. Their endorsement highlights Moksh Broadband Services LLP’s strong commitment to quality service delivery, operational discipline, and collaborative execution.
Speaking on the achievement, representatives from Airtel appreciated the team’s focused approach and dedication to meeting performance benchmarks under the Jugalbandi framework, which aims to strengthen last-mile connectivity and service excellence.
This recognition further reinforces Moksh Broadband Services LLP’s position as a reliable and performance-driven partner, contributing meaningfully to Airtel’s broadband infrastructure and customer satisfaction initiatives in Bihar and Jharkhand.
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